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What currency will you be charged in?

We charge in USD.

Can I get a refund?

If for some reason the code does not work we will refund you. It can take a day for us to process the refund and a few days for it to appear refunded back into your credit card.

What am I receiving?

A Unlock code by email for your BlackBerry.

What does unlocking mean?

Unlocking allows you to use a different carrier then the one your on.

Are there advantages to unlocking my BlackBerry?

After a phone is unlocked, you are free to use any network and any SIM card of your choosing. You can insert and use SIM cards purchased while abroad and take advantage of better rates for calls and SMS messaging. You no longer pay roaming charges, and you can switch back and forth between carriers/networks. Other advantages are the increased resale value of your phone. unocking is a guaranteed safe procedure for your phone and cannot harm it.

What is a SIM?

A SIM stands for a 'subscriber information module'. It is a chip inserted into a GSM handset and allows the phone to work within a given network. It identifies who you are, knows to send calls to you when your number is dialed and also controls your calling rates according to your contract or pay-as-you go carrier plan.

How do I know if my phone is locked or not?

If you bought your BlackBerry brand new from a carrier it's locked. If you bought it used try a different sim card from a different carrier. If the phone works, your phone is unlocked. If you get an error message or your call fails, it means that your phone is locked.

Do I have to unlock my BlackBerry every time I change SIM cards?

No. Once unlocked, your BlackBerry stays unlocked.

Do I save money by unlocking my BlackBerry?

Yes. While you will still be paying your provider the usual monthly rate, you can save money by using other SIM cards for other regions or countries if you are traveling. You can avoid roaming charges and you can search around for better rates wherever you are.

How much technical knowledge do I need to unlock my BlackBerry?

None at all. The instructions are easy to follow.

If I unlock my BlackBerry will my service provider know?

No they can't tell if it's unlocked or not.

Does unlocking my BlackBerry affect my warranty?

The method we use will not affect your warranty.

How Can I tell if my Blackberry can be unlocked?

All Blackberries that use sim cards can be unlocked. There are Hybrid GSM/CDMA phones that can be unlocked too. Before unlocking your Blackberry make sure there is a sim card slot in the rear.
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All BlackBerry models are supported including the following: 7210, 72 mar20, 7230, 7250, 7270, 7280, 7290, 7510, 7520, 7730, 7750, 7780, 7100t, 7105t, 7100r, 7100v, 7100g, 7100x, 7100i, 7130e, 7130c, 7130g, 7130v, 8100, 8110, 8120, 8130, 8220, 8230, 8300, 8310, 8320, 8330, 8350i, 8520, 8530, 8700c, 8700f, 8700g, 8703e, 8707g, 8707h, 8707v, 8800, 8820, 8830, 8900, 9100, 9000, 9300, 9500, 9520, 9530, 9550, 9630, 9650, 9670, 9700, 9780, 9800, 9900, BlackBerry Bold, BlackBerry Curve and BlackBerry Torch. All Cell Phone Carriers can be unlocked including the following: Verizon, AT&T, T-Mobile, Sprint, Virgin Mobile, US Cellular, Rogers, Fido, Telus, Bell, Orange, Wind Mobile, Mobilicity, Vodacom, and More.
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